Question 1

Can I reattempt a mock test? How many times?

Accepted Answer

You can reattempt a mock as many times as you want but cannot attempt more than 15 new mocks a day.

Question 2

Is the online test series downloadable?

Accepted Answer

Yes, the online test series and its solutions can be downloaded in pdf format. However, this feature is not available in apps.

Question 3

Do you provide solutions for your mock tests?

Accepted Answer

Yes, we offer detailed solutions for every mock. You can view these solutions online or download them in pdf format from the website.

Question 4

Can I attempt the online test series through my smartphone?

Accepted Answer

Yes, you can avail our online test series on your phone. You can either download our app or access our website.

Question 5

Are these tests available offline?

Accepted Answer

The tests cannot be taken offline. However, you can download a test and its solutions in pdf format (this feature is not available in the app).

Question 6

How and when can I check my test results?

Accepted Answer

The results are available instantly after you finish a test. You can click on the ‘Attempted Tests’ section on your profile and the results and solutions.

Question 7

What do you mean by unlimited online test series?

Accepted Answer

An enormous collection of tests is available for practice on our test series portal. Furthermore, we can on adding new and updated questions every day to ensure that you never run out of practice.

Question 8

What is the validity of a package? Are the tests available after that?

Accepted Answer

Our packages have a validity of 1 month, 3 months, 6 months, and 12 months. After that, you won’t be able to access the tests.

Question 9

How can I unlock my package?

Accepted Answer

You can contact our support team at testseries@edugorilla.com for the process or call us on +916393216806.

Question 10

What is the level of questions in the online test series?

Accepted Answer

Our test series is based on the actual exam pattern and comprises a mix of easy, moderate, and difficult questions.

Question 11

Do you provide scorecards or detailed analysis after every mock?

Accepted Answer

We offer All-India and state ranks to students after every mock test along with detailed solutions and an overview of questions attempted, time taken to answer a question, etc.

Question 12

What if there are some network issues during a test?

Accepted Answer

You can reattempt the test if any network issue persists while taking it for the first time.

Question 13

What are the available modes of payment?

Accepted Answer

We accept payments via credit cards, debit cards, Paytm, BHIM UPI, Google Pay, Phone Pe, and cash on delivery through Amazon, Flipkart, and Snapdeal.

Question 14

I bought the wrong package. What should I do?

Accepted Answer

If the desired package is priced the same, we will assign you the package you want. Otherwise, we will allot you a new test series package and refund the amount of the canceled subscription.

Question 15

Can I renew my test series package?

Accepted Answer

No, you cannot renew a test series package once it is expired. You will have to buy it again.

Question 16

How can I activate the activation key?

Accepted Answer

You can contact our support team at testseries@edugorilla.com for the process or call us on +916393216806.

Question 17

I am not able to unlock my test series package. What can I do?

Accepted Answer

Firstly, check if the payment for the package was successful or not. If not, try making the payment again. If the issue persists, you can contact our support team at testseries@edugorilla.com..

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